Error "Failed to Export the Report"

[malleyo]

Using Crystal Reports 8.5, RDC, VB6, Win2k for both Dev and client

I'm trying to export a report to pdf, but keep getting:

Error -2147190908 (80047784) "Failed to Export the Report"

It exports fine on my Dev machine, but not on the client machine. I've earched the internet high and low for the answer. The only thing I found was a missing or incorrectly registered ExportModellar.dll and crtslv.dll. I verified that both of those files as well as the correct Destination and ExportType dlls are installed and registered properly. I even reinstalled CR 8.5 on that machine! I have no idea what to try next!

I even downloaded Crystal's Modules utility that supposed to tell you the differences between the dlls being used on 2 different machines. ExportModellar was version 8.5 on the client machine and version 9.1 on my machine, so I upgraded ExportModellar to 9.1 on the client machine, but it didn't help.

Any thoughts would be greatly appreciated!

Thanks in advance.

[asn1981]

^^^
I have the exact same problem but am using crystal 7 on windows server 2003
Everything seems fine on my machine but not on the client machines.
did you manage to solve this problem, or does any1 have any ideas?

[malleyo]

I finally did get it to work. I ended up downloading a hotfix and installing it on that machine. I still don't know what file was messed up.

Good luck and sorry I couldn't be of any more help!

Malleyo

[asn1981]

sorry to ask another question but what hot fix did you download and where did you get it from?
thanks in advance

[malleyo]

I don't remember which hotfix I used. Try searching Crystal Reports website:
http://support.businessobjects.com/search/advsearch.asp

[ROYDEWITT]

I don't remember which hotfix I used. Try searching Crystal Reports website:
http://support.businessobjects.com/search/advsearch.asp

I had the same problem. The hotfix can be found at http://support.businessobjects.com/c...win_en.zip.asp

Roy DeWitt

[BCudd]

I am haing the same problem but the patch did not fix the problem...does anyone have any other ideas? We are running Crystal Report 7 on 2003 operating system.

[Madhi]

For this type of problems you need to make sure that the system is updated with latest patches if any

[ichandu]

I had the same problem. The hotfix can be found at http://support.businessobjects.com/c...win_en.zip.asp

Roy DeWitt

I had the same problem. Does anyone has the hotfix, which resolved the issue. Right now, the links mentioned in this article
http://support.businessobjects.com/c...win_en.zip.asp
is not working anymore.