Webservice connection error

[eXtremer]

Hi all,

I use an addin in Office 2010 that was made by a person I cannot contact with anymore. It works without an issue on my Win8 system.
Now I installed this addin on another PC but it doesn't work and I receive this message.

What I'm doing wrong and how to solve my issue?

Thank you.

Print screen of the error:

[Arjay]

How did you 'install' the addin? Did you run an install program or manually copy files?

[eXtremer]

How did you 'install' the addin? Did you run an install program or manually copy files?

It's a executable file "setup.exe".

[Arjay]

Looks like you are missing the addin config file. Find the config file on the system that is working and see if it exists (and in the same location) on the system that doesn't work.

[eXtremer]

Looks like you are missing the addin config file. Find the config file on the system that is working and see if it exists (and in the same location) on the system that doesn't work.

If you are talking about this config file: "RcaAddIn.dll.config" ...then it is in place on both PC's.

One thing I didn't mention my system is x86 (Windows 8), the other PC I want to install on is x64 (Windows Server 2008 R2). But both Office 2010 versions are x86.

[eXtremer]

Found the solution by myself. The problem was in the registry.

Changed the Manifest path from: C:\Program Files (x86)\RCA\Setup\RCAAddIn.vsto|vstolocal
To: C:/Program Files (x86)/RCA/Setup/WordAddIn.vsto|vstolocal

All good now. Topic closed.