July 28th, 2014, 02:40 AM
Advanced Online Chat Plugin for WordPress Websites by Banckle
Through Banckle live chat plugin for WordPress, provide successful customer support to your websites visitors by conducting online chat sessions directly from your Wordpress websites. Configuring and integrating Banckle live chat plugin on your WordPress websites is very easy and FREE. You just need to Sign up on Banckle website and you can use all Banckle.Chat App features in your WordPress websites. You can download Banckle live chat plugin for WordPress from here.
To know how to integrate Banckle live chat plugin on WordPress website after downloading the plugin click here.
Banckle.Chat plugin for WordPressoffers the following salient feature:
Define new departments and add users to each department
Define new widgets and integrate Banckle.Chat App on multiple websites
You can chat live with your visitors in multiple languages
You can do the live translation to understand your visitor as you chat with them online
Define pre-define chat messages known as Canned Messages
View, manage and reply to customers offline messages
You can view blocked IPs which other operators have blocked to access to website
This plugin gives you full control over its customization
Banckle.Chat is live chat and customer support solution. It is fully customizable and includes a variety of built-in templates, themes, widgets and tools for boosting customer service productivity. Banckle.Chat can also be integrated with many 3rd party paltforms and offers separate plugins for Joomla, Wordpress, Drupal, Moodel, interspire, Sitefinity, SalesForce, Android, Apple iPhone etc and also integrates with many other Collaboration applications such as Freshdesk, Desk etc. It achieves the great scalability by allowing multiple websites, multiple departments and multiple operators. You get all the freedom to customize the support structure as you like. Other important live support features like canned messages, file sharing, SSL encryption, proactive invitation, 24 x 7 support, visual and sound notifications are also supported. You can also track visitors and monitor their browsing activities using the analytics & reporting features.
Suite 163, 79 Longueville Road
Lane Cove, NSW, 2066
Banckle Web Based Customer Service APIs and Apps
Phone: +1 214 329 1520
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