"Microsoft VC++ Runtime Library

[Paul McKenzie]

we didnt find anything in event viewer also at the time of crash. ours is a trading software it is started and stopped on daily basis.

To be honest with you, you should always anticipate any errors that may occur, including crashes.

Do you write to log files? If you did, you would have a rough idea of where the crash may be happening.

Have you invested the time in producing and processing crash dumps? If you did, you would have a file that you can "run" under the debugger to see what could have caused the crash.

this error comes very rarely, out of 4 years of operations only 4 times it has occured.

So why did you wait until it happened 4 times? Where I work, if it happened one time, we get to work figuring out what's wrong. If that means writing more information to log files, or set up a crash dumper to generate dump files, run our app through memory checkers/leak detectors, then that's what we do. The problem is then diagnosed, or if not, we have a good idea what causes the problem and will be ready if it occurs again.

Putting things off until you get demands from the customer to fix the problem could have been avoided by diagnosing the problem much sooner.

Regards,

Paul McKenzie