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January 15th, 2006, 07:15 AM
#1
The A-Z of TelCo excuses...
After my Dial up Expences surpassed the cost of Fixed Line ADSL access, we decided to upgrade our connection...
After a Two month waiting period (New lines had to be installed was the reason given) we got a call from the TelCo saying the technition will come through on the 10th Jan to install our ADSL line...
Well today is the 15th and this is the list of excuses given since the 10
Tuesday 10th Jan - (A) - The technition had a Accident and is in hospital.
Wednesday 11th Jan - (B) - There's a Backlog of instalations, a technition will be past tommorow.
Thursday 12th Jan - (C) - Can not get through to the Telco on the Tollfree numbers.. Call is picked up and hungup imidiately..
Friday 13th Jan - (D) - Not too bad a day, against all superstition. The technition arrives, installs the ADSL line and Modem. But we cannot connect because, the ADSL Dialup system is offline for upgrading, The modem wont Sync....
Saturday 14 Jan - (E) - Get hold of the Helpdesk. our line now needs to be Escalated for ADSL. a technition at the exchange will do it within the next 24 hours.
Sunday 15 Jan - (F) - Forget it.. Its the weekend, even if I'm at work, i'm doing ALAP (As Little As Posible) so i can get payed double time to do my own thing. (Going into the exchange and changing a jumper for your line is just too much work)
Pray to God what G excuse i will get on Monday...
------ EDIT ----
Monday 16 Jan - (G) - Helpdesk says "We Got your Details on file for the Escalation, A technition will Get to it soon.."
------ EDIT -----
Has any one else experianced this sort of instalation Nightmare with there local TelCo..
Please share, So I may know what to expect....
Gremmy....
Last edited by GremlinSA; January 16th, 2006 at 03:24 PM.
Reason: Added Mondays (G) Excuse...
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