Getting information on the crash

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April 5th, 2005, 01:55 PM
coolshashi

Getting information on the crash

Hello All,

I have some program that crashes once in a while at my customer site. Say they have debug executable and i have the .pdb file and the source code here. Now how do i trace back into the code with the debug/assertion address that i get from them from the assertion dialog when the program crashes?? Are there any easy to use software to do this ??

Thanks
Shashi
April 5th, 2005, 02:59 PM
Siddhartha

Re: Getting information on the crash

Quote:

Originally Posted by coolshashi

Hello All,

I have some program that crashes once in a while at my customer site. Say they have debug executable and i have the .pdb file and the source code here. Now how do i trace back into the code with the debug/assertion address that i get from them from the assertion dialog when the program crashes?? Are there any easy to use software to do this ??

Thanks
Shashi

You can generate map files, and use them to analyze your crash.

Finding Crash Information Using MAP Files
April 5th, 2005, 03:43 PM
gstercken

Re: Getting information on the crash

Quote:

Originally Posted by coolshashi

I have some program that crashes once in a while at my customer site. Say they have debug executable and i have the .pdb file and the source code here.

Well, your customers shouldn't have a debug build - you're not allowed to distribute the debug versions of the runtime libraries.
As Siddhartha said: Create a mapfile, and follow the instructions in the link.