Debugging a crash

:confused:

Hello

I have an MFC application at my customer site that is crashing occasionally. I want to get some kind of information from them like a dump file and try to get the exact location of the crash including the stack info as if i get to debug when i have the source code. I do not know what i should be using.

Will enabling Dr.Watson and getting the user.dmp file work ??

Is there any other programs i can use?? How about crashfinder to which will find the location by address ??

Please help me. Thing is even if i get a user.dmp file from Dr.watson utility how do i use it to reach the location of crash ?? Any help is greately appreciated.

Thanks in Advance

Try our tools.

Auto Debug Agent to debug your application on your customer machine.
It'll auto recording what had happened.

How To Determine the Location of a Crash
Finding crash information using the MAP file