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I've had an app running without problem for a few months now. When the app crashed it would pop up a message where I could look at the error message to determine why it crashed. After a recent Windows 2003 update, when the app crashes it no longer pops up the message, writes to any log or appears in the event viewer so I have no idea now why it's crashing. Is there a way to determine what is going on that would help me see why my app is crashing?
Cheers.
If possible find out what the user was doing when the crash occurred and see if you can do the same thing with the same result. If so try it in the design environment and see if you can reproduce it, Use the debug tools to locate the line(s) of code that may be causing the program.
If you can not reproduce it then one of the first steps I would take is to add some code to write to a log file at various spots within the program where I believed trouble could possibly be occurring.
Since I have no idea what your app is doing nor how it is coded I can not give you much more info than this.
If you install it on Window 7, you can RECORD the actions and results, and have them sent to you as an xml file.
Use the debug tools at your disposal