Hi guys, I'm hoping for some help with an issue we're having. It started out as what we thought to be an issue with our program, but we're pretty sure that it's an issue with Windows now. Basically, here's what happens.
We have a program that uses a database in a .db file. For our scenario, the .db file is in the program files directory along with the .exe for the program. Opening the DB and editing it works fine. Changes are saved. But, if we attempt to copy the DB to a different path, changes are lost. Take this scenario, which is the scenario of our customer who's having this issue:
The program was installed on April 15. The DB was put in a folder called Databases in the program files directory. She's been using the program without issue since April 15. Today, she decides to backup her DB. She copies the .db file from the Database folder to her Documents folder. Upon opening the backup, her data since April 15 has been lost. If she opens the .db file in the Database folder in the program files directory, her data is there. If she opens up the backup up copy, the data is gone.
It's almost like Windows is copying a cached version of her file and not the current version. (Is that even possible?) And this only happens when the file is located in the application directory. If the DB file started out on the Desktop, this problem doesn't happen.
My boss was able to reproduce the issue on his PC. I wasn't. We're currently trying to track this thing down, as our customer needs to backup her DB. Does anybody know of ANYTHING that could cause an issue like this? I've been using Windows 7 extensively for the past year, but I'm completely flabbergasted.
The only thing that I could think of is that she's on a school PC, so with the elevated permissions, maybe she doesn't have access or something. Other than that, I could really use some help. And I appreciate any help given.
