To begin with, I'm not a programmer, but I've done some PHP/MySQL/Apache stuff and picked it up okay so I'm at least somewhat confident in my ability. Now for the meat of it....
I do network support for a very large network and this means I waste a considerable amount of time walking nurses and receptionists through tasks such as 'ipconfig' and pinging certain important addresses to help diagnose the situation. What I would like to do is write a ???? that could be pushed to the desktops to simplify the task.

Ideally it would be a web page displaying info such as...
IP information, computer name, how the user is logged on to the machine (local, domain), be able to invoke a script to ping certain addresses, some of which would change based on the users subnet...basically lots of stuff that can be achieved through DOS commands but takes a whole lot of time to walk a user through.

Of course it could be done in a seperate application, but I don't have VB or anything, and I'm not sure I want to get that involved. It would have to be contained completely on the local machine and has to run on NT, 2000, XP and several different machines.

What's the best way to accomplish this? Can anyone give me some direction? Thanks ahead of time for any help.