export not working on windows xp

[nazimocp]

I m using crystal reports 8.0 all the operations working fine on win98 and xp but
The export operation not working on windows xp which is working fine on win98, although i have place folder of crystal report in system32 dir .the export operation generate the blank file of size 0 bytes.

Plz help what is the problem with xp.

[malleyo]

CR 8.5 has a file called runtime.hlp that tells which dlls are needed. Make sure you have all the dlls installed on the WinXP machine and that they are registered properly (if they have to be registered, some dll's don't need to be registered).

Remember that you need to have a dll for the Export Type (ex. pdf) and one for the Export Destination (ex. application).

[nazimocp]

Thanx for ur reply

I Have placed all the dlls which r required by export operation in windows/system32 dir but still the same result. i have also tried to place the crystal dll folder which is in windows dir on develpment machine but still same.

I think if there is a problem of any dll then it also should not wok on win 98 client machine coz i used the same package to install the app on 98 and xp but its working fine on 98 and not working on xp.

[malleyo]

I'm running Windows 2000, so I'm not sure if this will help. I have all my Export dlls in C:\WINNT\Crystal.

[springsoft]

I've seen this problem before, a couple of years ago.
Reared its ugly head because of a missing or outdated DLL from Crystal.

It worked on another machine and we reasoned it must be the OS, because that was the (obvious) difference. Upon investigating, we discovered that Crystal had once been installed on the box that it still worked on, and had been later uninstalled. The old Crystal DLLs were still hanging around from the previous Crystal install, which is why Crystal still worked on that box. It didn't work on the new box because that machine had never had Crystal installed on it, and our DLL install was incomplete by a file or 2.

As malleyo said, you need to get that info from Crystal, and when in doubt install anthing you're not sure about, just in case. Make sure that after copying the files to the designated directories, you run RegSvr32.exe on them all. When you do this some will tell you they don't need registering (ie a fail message), and that's quite OK - some are registerable and some aren't.

That's what I remember of it, but I'm getting old.....:-)))

Dave