RowDataBound(:

[DataMiser]

what i'm trying to do here is actually :
if the quotaAns is greater then supportStaffID 11 and 15, the new ticket must be assigned to SUpportStaffID 10
and the next line is:
if the quotaAns is Greater then SupportSTaff ID 10 and 15, the new ticket must be assigned to SupportSTaffID 11
or else assign the new ticket to SUpportStaffID15

but i cant get this thing ryte..how?my formula is also not working

So SupportStaffID is an array?

If so then instead of (SupportStaffID=15) you may be wanting SupportStaffID(15)