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January 20th, 2012, 08:56 PM
#12
Re: Winsock fails after 1 hour
 Originally Posted by MikeAThon
Interesting. It never occurred to me to write registry values out to a trace file. But it is a really good idea, and sound advice too.
Especially if there are literally hundreds of different manufacturers, models, drivers, etc. you're communicating with, whether it be NIC, scanners, etc. The only way to get any kind of control debugging issues such as the OP has encountered is to gather as much information as possible about hardware, settings, driver, etc.
With our software, we write the version, manufacturer, etc. of the scanner driver being used, and any capabilities of the device we're dealing with. We even have simple diagnostic programs that must be run before running our software to determine if there will be any compatibility problems, and if there are, work them out from there.
Regards,
Paul McKenzie
Last edited by Paul McKenzie; January 20th, 2012 at 08:58 PM.
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