Runtime errors

[MIkeC]

Hi,
I have a freeware program out and about 1000 people are using it. I get a few reports of runtime errors out of memory when a window is selected from a pulldown in a menu. It is the same windows and it seems to be people who are out of the united states. Im not sure what to do about this because it works great on other computers. any idea would be very welcome. Thanks again

Mike.

[Cimperiali]

I am not sure, but I guess it depends upon differences in languages of Operating System... As a rule, I always check end-users OS'language, and do my best to develope programs on a machine similar (for Os and Vb language)

Special thanks to Lothar "the Great" Haensler. Come back soon, you Guru.

[Clearcode]

Is the error something like "Type Mismatch"?

What you have to be aware of is that different countries have different regional settings for things like number formats and date formats - any code which works to a US format may well fail in these countries.

In particular you need to avoid the keyword "Val()" as this is not internationally aware.

I would suggest you change your regional settings to (say) France with a , for the decimal separator and a . for the digit group separator, and the date format dd-mm-yyyy and see if you can reproduce the error yourself.

HTH,
Duncan

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Ex. Datis: Duncan Jones
Merrion Computing Ltd
http://www.merrioncomputing.com

[Cimperiali]

Good (Sorry, I am out of vote for today!).

Special thanks to Lothar "the Great" Haensler. Come back soon, you Guru.