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I can't seem to change my password here. Every time I have to use the forgot password link to gain access. I then immediately try to change my password but it the result is an error which claims I have entered the wrong current password. I've tried several time (in different browsers just in case) and I get this error every time. The temp password works to log in....
If you are still having trouble, let me know and I'll manually change your current password.
Brad!
I tried again and still can't change the password. Let me know what you'd like me to do...
Thanks!
Please make sure you end up on the following page to change your password:
http://www.codeguru.com/cgadmin/edit-user.php
I've reset your password and sent a PM with the new one.
Brad!
Brad, this sounds like the problem I was having a number of months ago. I believe Joe had to go to the database and remove the salting from my password.
If my change doesn't work, then I'll have Joe look into that next.
Thanks!
Brad!
No luck with that link. I can't even authenticate.
I'll ask Joe to look at your account and see what he can do.
Remember that passwords are case sensitive. Try all lower case, 1st.
I am pretty confident that I am typing it correctly. After all, I have to log in to post to the forums.
Try again now. Our techie made a back-end change to your account.
Brad!
That was the wrong link. Here is the change pw page
oops. Bad Brad.Quote:
Originally Posted by JPnyc
Thanks! I have successfully changed my password...
Then we now know what the issue was and will be quicker to fix this should it happen again for someone else. Thanks for working with us on this. Sorry it took so long to figure out!
Brad!
I have the same problem: I cannot change my password since September 2009 (I try it about once a month and every time - without success).
I already tried to do it in my CP and also using the provided link ( http://www.codeguru.com/profile.php ) - the result is the same.
The last attempt was today... After struggling about an hour I could restore my "old" password (and only after 3-rd or 4th attempt)
Joe and Brad!
How could we solve this problem?
How about if we all use the same password? :)Quote:
Originally Posted by VictorN
what exactly happens when you try to reset your password? Thank you
Wow Arjay! It's a good idea!
Let's all use the password that Brad set for everyone who forget his own one or has some troubles like I had! :D
Yeah!and then every day we can all switch profiles and post as somebody else! I like it!:D
Once a month, for security reasons, we can change the password (and just email the new one to everybody).
Well, when I go to User CP -> Edit profile -> button "Edit e-mail & Password" , enter my "present" password, enter a new one and the same as "confirm ..."Quote:
Originally Posted by JPnyc
then after pressing "save changes" I get:
Seriously though, what happens when you try to reset your password? Does the e-mail fail to arrive? In most cases we have found that if the e-mail doesn't arrive, the e-mail provider is screening it out. Many e-mail providers screen out what they considered to be junk mail long before it would ever get to the end user, and therefore does not turn up in the spam folder
No, I never received any e-mail after trying to change a password. (Our firm uses Google Gmail)
And again, what I did and what I then get:
How are you reaching that first screen? The page you should've been taken to is this
http://www.codeguru.com/profile.php
I'm not sure how you got to the other one but I would appreciate knowing so I could fix it. It should not be acceptable from any link.
What I did is:
- click "User CP" toolbar button
- click on the Edit Your Details link
- press "Edit Email & Password" button
- and finally - got this "Edit Email & Password" page
I see. There is a direct link right below that for e-mail and password. I'll have to find and change that button
Well, after struggling almost the whole day and requesting two new passwords I finally appear to change my password.
And I have it so understood (see http://www.codeguru.com/forum/announcement.php?f=7 ) that there was a problem in User database...
Hope the problem has been really fixed! :)
Thank you!